Returnable if You Don't Satisfied. We guarantee that accept return or exchange if you do not satisfied our loc extensions within 20 business days after receiving the goods.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Please be kindly understand that we will charge 30% as restock fee for any return .
To start a return, you can contact us at support@locextensions.com. Please note that returns will need to be sent to the following address:
Loc Extensions
3250 Maine Ave
Baldwin Park, CA 91706, US
Email: support@locextensions.com
WhatApp:+86-199-1383-6294
Items sent back to us without first requesting a return will not be accepted.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns custom products.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@locextensions.com.